How long is the basic warranty for the vehicle?
5 years or 120,000 km (whichever comes first).
Is the initial inspection for a new vehicle free?
Yes, Wuling electric vehicles come with a complimentary first inspection, provided it is completed within the first 10,000 km or 12 months from the registration date.
What is the schedule for regular maintenance?
Maintenance is required every 20,000 km or 12 months (whichever comes first) at our designated service center, costing HKD 2,880.
What are the terms for the large battery warranty?
The large battery comes with a lifetime manufacturer’s warranty, subject to specific conditions; if the owner drives more than 30,000 km annually or transfers ownership, the warranty will automatically adjust to a maximum of 8 years or 200,000 km (whichever comes first).
Are there any limitations on maintenance services?
If non-manufacturer specified parts are installed, related repair costs are not covered under warranty.
Where can maintenance and repair services be conducted?
All vehicle maintenance and repairs must be conducted at the designated service center in Kowloon (Jia Shi Bodywork Studio: 2661 3126).
What is the best way to maintain battery health?
It is recommended to charge the battery at least once a month and keep it fully charged, avoiding long-term storage at low levels (“L” or “0”) to prevent damage.
What are the terms for battery maintenance?
The 12V battery comes with a warranty of 1 year or 20,000 km, while the large battery has a lifetime manufacturer’s warranty subject to specific conditions.
What are the consequences of not performing timely maintenance?
Failure to perform maintenance on time may lead to damage and could affect warranty claims.
Are wear-and-tear parts included in the maintenance coverage?
No, wear-and-tear parts and damage due to human error are the customer’s responsibility for repair costs.
Can vehicle maintenance services be transferred to another person?
No, maintenance services are non-transferable.
How should disputes be handled?
In case of disputes, Liaojun Motors Limited reserves the right to make the final decision. It is advisable to contact the service center directly for assistance.
Electric Vehicle Usage and Maintenance Tips
Importance of Using OEM Parts
Installing non-manufacturer specified parts may lead to denial of warranty claims.
Check Maintenance History
When purchasing a used vehicle, verify its maintenance history to ensure good condition.
Charging Mode Selection
It is recommended to use AC charging to maintain the main battery in optimal condition.
Understand Variability in Driving Range
Driving range can vary due to driving habits and road conditions; actual range may differ even with the same charge level.
Benefits of Keeping the Vehicle Clean
Regular cleaning not only enhances appearance but also helps identify potential issues early.
Adhere to Maintenance Schedule
Timely maintenance and inspections are crucial for ensuring vehicle safety and performance.
Utilize Advanced Driver Assistance Technologies
Make full use of advanced driver assistance systems to enhance driving safety.
Monitor Tire Pressure
Ensure tire pressure remains within normal limits, which is vital for long-distance driving.
Know the Terms of the Maintenance Plan
Understand the terms and conditions of the maintenance plan to fully benefit from the available advantages.
Contact Service Center for Advice
In case of any anomalies, promptly reach out to the designated service center for professional advice and resolution.